Insurance Corporation of British Columbia (ICBC)

Home > ICBC

After being in and reporting a car accident in B.C., ICBC may cover counselling therapy.

ICBC pre-approves people with reported claims, and you are initially limited to 12 sessions of counselling, massage therapy, acupuncture, and kinesiology, and 25 sessions of physiotherapy and chiropractic treatment.

Once you reach those limits, ICBC will only cover more sessions if your doctor or ICBC’s medical advisor recommends more treatment.

These sessions should be scheduled within 12 weeks of the accident. If it has been more than 12 weeks since the date of your accident, you must obtain approval from your claims specialist before you can schedule any counselling sessions.

Our team will invoice ICBC directly.

How to Apply:

  • Notify ICBC of the motor vehicle collision. This can be done online through ICBC’s website or by calling (604) 520-8222.
  • Give ICBC a written report of the collision no later than 30 days from the date of the collision. This report must provide the details of the accident and its consequences.
  • Provide ICBC with proof of claim on the appropriate form within 90 days of the collision. Your ICBC adjuster will provide you with the appropriate form to complete.

Once you have your claim number, you can book an appointment to start counselling today.

We employ Registered Clinical Counsellors and Canadian Certified Counsellors, so your extended health benefits may provide additional coverage for our services.

BOOK APPOINTMENT